koinbet – Privacy Policy and User Data Protection
koinbet is committed to protecting the privacy of all its users in Indonesia. This page transparently explains the types of data we collect, how it is used, and the rights you have over your personal information.
Last updated: 2025. By using koinbet services, you confirm that you have read and understood this privacy policy.
1. What Data Do We Collect?
To provide the best possible service, koinbet collects several categories of data from users who register and use the platform. Data collected includes account information such as your full name, email address, phone number, and date of birth provided during the registration process. This information is used for identity verification and official account-related communications.
We also automatically collect device and browser data, including IP address, browser type, operating system, and visit duration. This technical data helps us ensure platform compatibility and detect suspicious activity. For financial transactions, we record payment data in Rupiah (IDR) including the method used (bank transfer, OVO, DANA, GoPay, and similar), but we do not directly store your bank account numbers or digital wallet passwords.
Usage data such as game history, category preferences, and betting patterns are also recorded for personalization and service improvement purposes. All data is collected on a lawful basis in accordance with applicable regulations.
2. How Is This Data Used?
The data collected is used solely for operational purposes and to improve koinbet services. Its primary purposes are to process account registration, verify user identity prior to fund withdrawals, and ensure the security of financial transactions in IDR. This verification process is an industry standard that protects users from account misuse by unauthorized parties.
Data is also used to send important notifications regarding your account, service updates, or relevant promotional information. Users can opt out of promotional communications at any time through their account settings. In addition, usage data helps our team identify areas for improvement, from platform speed to the game categories most frequently accessed by Indonesian users.
We do not use your personal data for third-party advertising purposes without your consent, and we will never sell users' personal information to anyone.
3. Cookies and Tracking Technologies
koinbet uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small files stored on your device when you visit our site, used to remember your preferences, keep your login session active, and analyze usage patterns in aggregate.
There are several types of cookies we use: session cookies, which are automatically deleted after you close your browser; persistent cookies, which are stored for a set period to remember your account settings; and analytics cookies, which help us understand how users interact with the platform. All data from analytics cookies is processed anonymously and cannot be used to identify you personally.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality, including the ability to stay logged into your account automatically. For more information on how to manage cookies, visit our FAQ page.
4. Data Storage and Security
The security of users' personal data is the top priority of koinbet. All data we store is protected with industry-standard SSL/TLS encryption, which ensures that information transmitted between your device and our servers cannot be accessed by unauthorized parties during transmission.
Data is stored on servers protected by multi-layered firewalls and intrusion detection systems. Access to users' personal data is restricted to only those employees or systems that require such access to perform specific operational functions. All personnel with access to user data are bound by strict confidentiality obligations.
Data will be retained for as long as your account is active or as long as necessary to fulfill applicable legal and regulatory obligations. Once an account is closed and financial reporting obligations are met, data that is no longer required will be securely deleted from our systems in accordance with the applicable data retention policy.
5. Sharing Data with Third Parties and Your Rights as a User
koinbet does not sell, rent, or distribute users' personal data to third parties for commercial purposes. However, under certain circumstances, we may need to share information with the following parties: payment service providers that process IDR transactions (such as local payment aggregators), authorities if required by law or court order, and technical partners that support platform operations — all of whom are bound by strict confidentiality agreements.
As a user of koinbet, you have a number of rights over your personal data. First, the right of access: you are entitled to request a copy of the personal data we hold about you. Second, the right to correct: if any information is inaccurate, you can update your data through your account settings or by contacting our support team. Third, the right to deletion: you may submit a data deletion request under certain conditions, noting that some data may still need to be retained for legal or financial purposes.
To exercise any of these rights or to ask questions about data privacy, please contact the koinbet support team through the channels available on the platform or visit FAQ page page for further guidance.
6. Policy Changes and How to Contact Us
koinbet reserves the right to update this privacy policy from time to time to reflect changes to the service, applicable regulations, or industry practices. Any material changes will be communicated to users via a notice on the platform or a notification to their registered email address. The latest version of the policy is always available on this page with the update date clearly stated.
Continued use of the platform after a policy change has been published will be considered your acceptance of the updated policy. We strongly encourage users to check this page periodically to stay informed about how their personal information is managed by the koinbet platform.
If you have any questions, concerns, or requests regarding data privacy — including requests for access, correction, or deletion of data — the koinbet support team is here to help. You can also find guidance on managing your account and data on the koinbet FAQpage. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
Privacy Protected, Entertainment Uninterrupted
Register at koinbet and enjoy an online entertainment platform that takes user data security seriously across Indonesia.